Terms of Service

Terms of Service

By using iHad you agree to these terms. They're written to be readable, and they're binding.

Last updated 9 September 2026

Who can use iHad

You must be 18 or over and able to enter a contract. One account per person. You're responsible for what happens on your account.

What iHad is

iHad is a marketplace. Items are sold by other people, not by us. Our valuations are estimates based on market data and are not a promise of price or a guarantee of authenticity.

Selling

  • Only list items you own and are legally allowed to sell.
  • Describe items honestly, including faults, and use your own photos.
  • Send items promptly once paid, and use tracked delivery where offered.
  • You are responsible for any tax you owe on your sales.

Buying

Pay through iHad. Paying outside the app removes your buyer protection. If an item never arrives or isn't as described, open a claim within 30 days of delivery.

Fees and payments

Buyers pay the item price, delivery and an iHad Protection fee. iHad keeps a marketplace fee from each sale; the rest goes to the seller. Payments and payouts run through Stripe and are subject to Stripe's terms.

Content and behaviour

There is zero tolerance for abusive users or objectionable content. You may not post anything illegal, hateful, harassing, sexual, violent, deceptive or infringing, and you may not spam or scam other people. See our prohibited items and content policy.

Every listing and conversation has a report option, and you can block any user. We review reports within 24 hours and remove offending content and the people who post it.

Ending your account

You can delete your account at any time in Settings. We may suspend or remove accounts that break these terms, without refund of fees already earned.

Liability

iHad is provided as is. To the extent the law allows, we're not liable for disputes between buyers and sellers beyond the protection described at checkout. Nothing here removes rights you have as a consumer.

Contact

Questions, complaints or legal notices: support@ihad.app.

Questions? Email support@ihad.app.